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Position: Helpdesk Manager

Compensation: $33 – $36 /hour, depending on experience

Location: Oklahoma City, Oklahoma

Inceed has partnered with a great company to help find a skilled Helpdesk Manager to join their team!

This is an exciting opportunity for an experienced leader to oversee a dynamic helpdesk team in Oklahoma City. You’ll be working with a well-established company known for low turnover and growth opportunities. This role was created to provide dedicated leadership to the local team, offering you the chance to make a significant impact and be part of a growing team. The ideal candidate will have proven leadership experience and technical knowledge, especially in support roles.

Key Responsibilities & Duties:

• Lead a team of 5 helpdesk professionals in Oklahoma City
• Ensure efficient and effective support operations
• Collaborate with the Tulsa manager for cohesive team management
• Implement technology solutions to enhance information flow and control
• Maintain a safety-sensitive role with a valid Oklahoma Driver’s License

Required Qualifications & Experience:

• Proven leadership experience in a similar role
• Technical knowledge and experience in support environments
• Strong communication and organizational skills
• Valid Oklahoma Driver’s License and clean driving record

Nice to Have Skills & Experience:

• Experience in a well-established company
• Background in managing helpdesk teams

Perks & Benefits:

• 3 different medical health insurance plans, dental, and vision insurance
• Voluntary and Long-term disability insurance
• Paid time off, 401k, and holiday pay
• Weekly direct deposit or pay card deposit

Other Information:

• Traditional Business Hours (8AM-5PM) with some afterhours work at times
• Opportunity to be part of a stable and growing company with over 70 years of history

If you are interested in learning more about the Helpdesk Manager opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.

We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help you find and secure what’s better for you.

Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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