IT Support Analyst

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LOCATION: Houston, Texas

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FLEXIBILITY: Hybrid/Onsite

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SALARY: $0 - $70,000

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SALARY: $0 - $/hour

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POSTED: February 6, 2024

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JOB TYPE: Contract To Hire

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JOB ID: 28151

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Compensation: $65,000
Location: Houston, TX
IT Support Analyst 

Inceed has partnered with a global manufacturing company to help find a skilled IT Support Analyst to join their team! 
In this role, you will be responsible for providing IT Support and service to all of the employees in their corporate headquarters as well as manufacturing site locations. You will apply advance IT systems knowledge to help troubleshoot hardware, software, and enterprise applications. You will apply your customer service skills to assist end users in troubleshooting networking, printing, and other end-point peripheral issues via phone call, email, or desk-side support. 

  • Diagnose, respond and resolve customer incidents 
  • Prioritize incidents and escalate issues to necessary departments
  • Deliver timely solutions that prevent future recurring problems 
  • Ensure customer needs are met in a timely fashion

Required Qualifications & Experience:

  • 2+ years of Experience 
  • Bachelor’s Degree in Computer Science, Information Systems, etc. or equivalent years of experience 
  • Experience with Windows 
  • Experience with O365 suite of Applications 
  • Experience supporting in Azure Cloud

Nice to Have Skills & Experience:

  • Cloud experience (Azure, AWS, Google Cloud, etc.)
  • Experience supporting in manufacturing or oil and gas industries
  • Experience providing support in other areas (Networking, Security, Applications, ERP)

Perks & Benefits:

  • 3 different medical health insurance plans, dental, and vision insurance
  • Voluntary and Long-term disability insurance
  • Paid Time Off, 401k, and Holiday Pay*
  • Weekly direct deposit or pay card deposit

Other Information:

  • Hybrid work schedule
  • Flexible work hours and PTO
  • Open to providing trainings in other areas within IT

If you are interested in learning more about the IT Support Analyst opportunity, please submit your resume for consideration. We are unable to provide sponsorship at this time.
We are Inceed, a staffing and direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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About Us

Inceed is a staffing and recruiting team full of people-loving people. Specializing in the IT and Finance & Accounting fields, we thrill at the opportunity to help you discover the next step in your career or, as we call it, your “something better”. And with the broad reach of our multiple branches, we’re able to do so nationwide.

It feels weird tooting our own horn, but we are super proud to be:
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Once we synch up with you to discuss a job posting, we value connection above all else. After all, how can we know if it’s a culture fit, a lifestyle fit, a passion fit, if we don’t truly know the person behind the resume?