IT Support Specialist Level 2

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LOCATION: Houston, Texas

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FLEXIBILITY: Hybrid/Onsite

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SALARY: $60,000 - $70,000

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SALARY: $30 - $35/hour

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POSTED: April 3, 2024

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JOB TYPE: Contract To Hire

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JOB ID: 28511

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Compensation: $70,000/yr
Location: Houston, TX
IT Support Specialist, Level 2

Inceed has partnered with a leading MRO & Industrial Distribution company to help find a skilled IT Support Specialist, Level 2 to join their team! This person will be responsible for internally supporting our client, providing software and hardware support, and providing the first line of support.

Responsibilities:

  • Provide escalated technical support and high level troubleshooting for desktops, laptops, printers, and other peripherals
  • Install, configure, and maintain operating systems and software applications
  • Collaborate with other IT team members to resolve complex technical issues
  • Document and maintain IT inventory and software licenses

Required Qualifications & Experience:

  • Experience providing support in a Windows Environment
  • Experience providing support in an Azure Cloud Environment
  • Experience with Azure Active Directory, Office 365, Microsoft Office Application Support
  • Provide excellent customer service

Nice to Have Skills & Experience:

  • Bachelors Degree in Computer Science, Information Technology, or Related Field
  • 4+ years of hands on IT Support Experience
  • Ability to work independently or part of a team
  • Virtualization experience in VMWare

Perks & Benefits:

  • 3 different medical health insurance plans, dental, and vision insurance
  • Voluntary and Long-term disability insurance
  • Paid Time Off, 401k, and Holiday Pay*
  • Weekly direct deposit or pay card deposit

If you are interested in learning more about the IT Support Specialist, Level 2 opportunity, please submit your resume for consideration. We are unable to provide sponsorship at this time.
We are Inceed, a staffing and direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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About Us

Inceed is a staffing and recruiting team full of people-loving people. Specializing in the IT and Finance & Accounting fields, we thrill at the opportunity to help you discover the next step in your career or, as we call it, your “something better”. And with the broad reach of our multiple branches, we’re able to do so nationwide.

It feels weird tooting our own horn, but we are super proud to be:
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Once we synch up with you to discuss a job posting, we value connection above all else. After all, how can we know if it’s a culture fit, a lifestyle fit, a passion fit, if we don’t truly know the person behind the resume?

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