Customer Service Representative

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LOCATION: Tulsa, Oklahoma

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FLEXIBILITY: Hybrid/Onsite

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SALARY: $38,000 - $45,000

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SALARY: $18 - $22/hour

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POSTED: June 21, 2024

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JOB TYPE: Contract To Hire

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JOB ID: 29088

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Customer Service Representative
Location:
Tulsa, OK
Pay: $18 – 22/hr (Direct, full-time) 

Inceed has partnered with a great company to help find a skilled Customer Service Representative to join their team!

Responsibilities:

  • Handles customer correspondence and telephone calls dealing with inquiries on existing orders, stock availability, order entry, quotations, and difficult calls dealing with service problems.
  • Writes and processes standard quotations and correspondence to customers.
  • Traces shipments and expedites orders when necessary.
  • Has full working knowledge of office procedures to perform duties.
  • Is able to arrive at sound conclusions for himself/herself.
  • Requires less supervision than a Customer Service Representative Trainee.
  • Enters rush orders, change orders, and orders requiring special charges or instructions.
  • Responsible for running open order reports and analyzing the reports for past due dates by looking for substitutions and checking on production date.

Required Qualifications & Experience:

  • 2+ years of college education 
  • Two years of customer service phone experience (handling customer correspondence and telephone calls dealing with inquiries on existing orders, stock availability, and quotations), required.
  • Similar industry or manufacturing customer service experience is required.
  • Good oral and written communication skills and English proficiency required.
  • Demonstrate positive and cooperative behavior with customers and coworkers.
  • Must have basic computer skills and typing ability (40 WPM and 125 KPM ten key required).
  • Knowledge and ability to operate general office equipment, such as phones, fax, copier, and scanner.
  • Ability to maintain good attendance and punctuality for designated working times in order to be available for customer base.
  • Ability to handle stress.
  • Ability to handle multiple tasks and priorities.
  • Ability to sit for long periods of time managing inbound customer calls.
  • Have stable employment history with a track record of success.

If you are interested in learning more about the Customer Service Representative opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.

We are Inceed, a staffing and direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them.

Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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About Us

Inceed is a staffing and recruiting team full of people-loving people. Specializing in the IT and Finance & Accounting fields, we thrill at the opportunity to help you discover the next step in your career or, as we call it, your “something better”. And with the broad reach of our multiple branches, we’re able to do so nationwide.

It feels weird tooting our own horn, but we are super proud to be:
(same list awards and recognitions)

Once we synch up with you to discuss a job posting, we value connection above all else. After all, how can we know if it’s a culture fit, a lifestyle fit, a passion fit, if we don’t truly know the person behind the resume?

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