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Compensation: $25-27/hour
Location: Denver, CO
Position: Help Desk Analyst

Inceed has partnered with a great company to help find a skilled Help Desk Analyst to join their team!

This opportunity offers the chance to provide top-tier IT support to internal users in a collaborative and dynamic work environment. The Help Desk Analyst will work closely with a team dedicated to resolving technical issues, providing efficient troubleshooting, and ensuring smooth daily IT operations. This role is perfect for someone passionate about technology and user support, looking to grow their skills while contributing to an innovative team.

Responsibilities:

• Provide end-user support via email, phone, and in-person
• Troubleshoot and resolve technical issues promptly
• Collaborate with other teams to escalate and resolve complex problems
• Maintain detailed documentation for each support case

Required Qualifications & Experience:

• 2+ years of experience in an IT support role
• Proficiency with Windows, Office 365, and Active Directory
• Strong communication and customer service skills

Nice to Have Skills & Experience:

• Relevant IT certifications
• Experience with advanced troubleshooting techniques

Perks & Benefits:

• 3 different medical health insurance plans, dental, and vision insurance
• Voluntary and Long-term disability insurance
• Paid time off, 401k, and holiday pay
• Weekly direct deposit or pay card deposit

If you are interested in learning more about the Help Desk Analyst opportunity, please submit your resume for consideration. We are unable to provide sponsorship at this time.

We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them.

Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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