Patient Account Representative

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LOCATION: Oklahoma City, Oklahoma

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FLEXIBILITY: Remote

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SALARY: $20 - $22

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SALARY: $20 - $22

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POSTED: March 17, 2025

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JOB TYPE: Direct Hire

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JOB ID: 30561

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Compensation: $20.00 – $22.00
Location: Oklahoma City, Oklahoma 
Position: Patient Account Representative

Inceed has partnered with a great company to help find a skilled Patient Account Representative to join their team! This is an exciting opportunity for an experienced healthcare professional with a strong background in medical billing, claims processing, and reimbursement analysis. The ideal candidate will have expertise in resolving claim issues, working with Medicare and Medicaid, and handling a high volume of calls in a fast-paced, call center-like environment. This role is perfect for someone eager to grow, highly professional, and capable of working independently with minimal direction.

Responsibilities:

  • Handle insurance claims processing, denials, and reimbursement analysis to ensure accurate and timely payment.

  • Manage claim status inquiries and resolve outstanding billing issues with insurance providers and patients.

  • Take approximately 30-40 calls daily from patients and over 40 calls from insurance providers.

  • Verify patient insurance coverage and benefits through various channels, including online portals and direct communication with insurance companies.

  • Submit and manage claims with insurance carriers, ensuring compliance with current billing requirements.

  • Reconcile patient accounts, track outstanding balances, and follow up on unpaid claims.

  • Communicate effectively with patients, physicians, and internal teams to address billing concerns.

  • Participate in team meetings, training sessions, and other operational discussions to enhance efficiency.

Required Qualifications & Experience:

  • Minimum of 2-3 years of experience in medical billing, medical collections, or medical billing systems.

  • Extensive knowledge of Medicare, Medicaid, HMO/PPOs, and traditional insurance plans.

  • Ability to manage a high call volume while maintaining accuracy and professionalism.

Nice to Have Skills & Experience:

  • Proficiency in Microsoft Excel and Word.

  • Experience reading and interpreting Explanations of Benefits (EOBs).

  • Strong analytical and organizational skills.

Perks & Benefits:

  • Comprehensive benefits package available.

Other Information:

  • Must thrive in a challenging, high-energy environment.

  • Strong desire to learn and adapt to new processes.

  • Must be highly self-motivated with minimal need for supervision.

If you are interested in learning more about the Patient Account Representative opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.

We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them.

Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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About Us

Inceed is a staffing and recruiting team full of people-loving people. Specializing in the IT and Finance & Accounting fields, we thrill at the opportunity to help you discover the next step in your career or, as we call it, your “something better”. And with the broad reach of our multiple branches, we’re able to do so nationwide.

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Once we synch up with you to discuss a job posting, we value connection above all else. After all, how can we know if it’s a culture fit, a lifestyle fit, a passion fit, if we don’t truly know the person behind the resume?

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