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Compensation: $24 – $37/hour
Location: Denver, CO (Fully Onsite)
Position: IT Support Technician

Inceed has partnered with a great company to help find a skilled IT Support Technician to join their team! This is an exciting opportunity to step into a dynamic IT support environment with a well-established and forward-thinking team. The role reports to a collaborative leader and works alongside other talented IT professionals. The selected candidate will have the chance to contribute to impactful projects including AV upgrades and the implementation of a new ticketing system. With exposure to C-level staff and a supportive, growth-oriented culture, this is the perfect opportunity for someone who’s looking to grow their IT career and build on their enterprise support experience.

Responsibilities:
• Provide day-to-day Tier 1 and Tier 2 support for hardware, software, and AV systems
• Assist with meeting setup and AV troubleshooting, both proactively and reactively
• Deploy and configure hardware and support Windows environments
• Perform basic networking tasks, including physical connectivity and cable management
• Conduct small group orientation sessions and present prepared materials
• Participate in the implementation of new IT tools and systems

Required Qualifications & Experience:
• 2+ years of experience in a technical support role
• Proficiency with Windows 10/11 and Microsoft Office tools
• Familiarity with enterprise-level ticketing systems
• Basic knowledge of physical networking and Layer 1 support
• Experience supporting and deploying hardware
• Strong interpersonal skills and ability to work with all levels of the organization

Nice to Have Skills & Experience:
• CompTIA A+ certification
• Experience with Cisco networking hardware
• Interest in long-term growth and development within IT

Perks & Benefits:
• 3 different medical health insurance plans, dental, and vision insurance
• Voluntary and Long-term disability insurance
• Paid time off, 401k, and holiday pay
• Weekly direct deposit or pay card deposit

Other Information:
• Schedule: Monday through Friday, 7 AM – 4 PM (no overtime, no on-call)
• Interview Process: Three rounds (Virtual and Onsite)
• Free parking available
• Background and drug screening required (THC not included)

If you are interested in learning more about the IT Support Technician opportunity, please submit your resume for consideration. We are unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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