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Position: Desktop Support – Woodward
Compensation: $21 – $24 /hour, depending on experience
Location: Oklahoma City, Oklahoma
Inceed has partnered with a great company to help find a skilled Desktop Support Technician to join their team!
Key Responsibilities & Duties:
- Configure and install workstations and laptops in a networked environment
- Identify network, hardware, and software problems using diagnostic skills
- Install, configure, and update operating systems and applications
- Maintain system performance to meet reliability expectations
- Serve as the escalation point for technical issues
- Document and resolve reported issues in the ticketing system
- Install and troubleshoot peripheral devices like printers
- Travel up to 50% of the work week
Required Qualifications & Experience:
- 24 credit hours in computer science or related field
- Two years of IT technical support experience
- Troubleshooting skills and job-related certifications
- Excellent customer service and soft skills
- Ability to lift and move up to 30 pounds
Nice to Have Skills & Experience:
- Experience with ServiceNow
- Networking experience
- Mobile device support experience
- PC refresh and phone upgrade experience
Perks & Benefits:
- 3 different medical health insurance plans, dental, and vision insurance
- Voluntary and Long-term disability insurance
- Paid time off, 401k, and holiday pay
- Weekly direct deposit or pay card deposit
Other Information:
- Virtual one-and-done interview process
- Team-oriented culture with supportive colleagues
- Opportunity for contract-to-hire based on performance
If you are interested in learning more about the Desktop Support – Woodward opportunity, please submit your resume for consideration. Our client unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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