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Position: Executive IT Support Engineer
Compensation: $70,000 – $90,000 annually, depending on experience
Location: Coppell, Texas
Inceed has partnered with a great company to help find a skilled Executive IT Support Engineer to join their team!
Join a dynamic team as an Executive IT Support Engineer, where you'll provide top-notch technical support to C-Level executives in a fast-paced environment. This role is essential in ensuring seamless IT operations, especially focusing on Apple ecosystems. Be part of a team that values professionalism and high-level service delivery.
Key Responsibilities & Duties:
- Serve as primary IT contact for executive leadership
- Monitor service levels for VIP IT users
- Provide expert support for Apple devices
- Facilitate onboarding/offboarding of executives
- Manage technical issues efficiently
- Provide after-hours support for executive issues
- Coordinate with IT teams for complex issues
- Ensure security of executive devices
- Support AV technology in executive meetings
- Train executives on new Apple technologies
Required Qualifications & Experience:
- Expert-level proficiency in Apple ecosystem
- Experience with MDM solutions like JAMF
- Ability to troubleshoot Apple-related issues
- Excellent communication skills
- Experience in executive-level IT support
Nice to Have Skills & Experience:
- Familiarity with enterprise productivity tools
- Experience with AV systems and Crestron devices
- Knowledge of cybersecurity principles
- Automation and scripting experience
Perks & Benefits:
- This opportunity includes a comprehensive and competitive benefits package—details will be shared during later stages of the hiring process.
If you are interested in learning more about the Executive IT Support Engineer opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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