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Position: IT Support Analyst
Compensation: $20-$25/hr, depending on experience
Location: Englewood, CO
Inceed has partnered with a great company to help find a skilled IT Support Analyst to join their team!
Key Responsibilities & Duties:
- Provide technical support via phone, email, and personal interaction
- Ensure user satisfaction through effective communication and resolution
- Create and maintain IT knowledge base articles
- Collaborate with IT teams to improve support response time
- Install and upgrade hardware and software
Required Qualifications & Experience:
- 1 to 2+ years of professional service desk experience
- Excellent troubleshooting and ticketing system experience
- Strong communication and problem-solving skills
- Ability to work collaboratively in a team environment
Perks & Benefits:
- 3 different medical health insurance plans, dental, and vision insurance
- Voluntary and Long-term disability insurance
- Paid time off, 401k, and holiday pay
- Weekly direct deposit or pay card deposit
Other Information:
- Training onsite for 3-5 weeks, then fully remote
- Flexible schedule required
- This position requires a background check
If you are interested in learning more about the IT Support Analyst opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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