Helpdesk Support Specialist

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LOCATION: Oklahoma City, Oklahoma

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FLEXIBILITY: Hybrid/Onsite

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SALARY: $55,000 - $65,000

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SALARY: $26 - $31/hour

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POSTED: January 20, 2026

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JOB TYPE: Contract To Hire

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JOB ID: 32499

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Position: Helpdesk Support Specialist

Compensation: $26 – $31 /hour, depending on experience

Location: Oklahoma City, Oklahoma

Inceed has partnered with a great company to help find a skilled Helpdesk Support Specialist to join their team!

Join a dynamic and growing team where you’ll play a crucial role in supporting technology solutions. This position offers the opportunity to work with cutting-edge systems and make a real impact in the company’s success. The role is open due to expansion, providing a chance to grow with the company and gain exposure to various technologies.

Key Responsibilities & Duties:

  • Provide technical support for Active Directory and Office 365
  • Manage Windows Desktop and Server OS environments
  • Ensure network connectivity and security
  • Handle email management and PowerShell usage
  • Troubleshoot SSL certificates and network issues
  • Implement and manage phone systems
  • Restore data using backup solutions
  • Monitor and alert using vulnerability management tools
  • Support physical and virtual server environments

Required Qualifications & Experience:

  • Associate degree, Bachelor’s preferred
  • Two years industry or equivalent military experience
  • CompTia A+ Certification or ability to obtain within six months
  • Proficient in Active Directory and Office 365
  • Valid Oklahoma Driver’s License with a clear record

Nice to Have Skills & Experience:

  • CCNA or similar experience
  • PowerShell and SSL Certificate troubleshooting
  • Phone systems implementation and management
  • Experience with anti-virus and monitoring solutions

Perks & Benefits:

  • 3 different medical health insurance plans, dental, and vision insurance
  • Voluntary and Long-term disability insurance
  • Paid time off, 401k, and holiday pay
  • Weekly direct deposit or pay card deposit

If you are interested in learning more about the Helpdesk Support Specialist opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.

We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them.

Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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About Us

Inceed is a staffing and recruiting team full of people-loving people. Specializing in the IT and Finance & Accounting fields, we thrill at the opportunity to help you discover the next step in your career or, as we call it, your “something better”. And with the broad reach of our multiple branches, we’re able to do so nationwide.

It feels weird tooting our own horn, but we are super proud to be:
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Once we synch up with you to discuss a job posting, we value connection above all else. After all, how can we know if it’s a culture fit, a lifestyle fit, a passion fit, if we don’t truly know the person behind the resume?

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