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Position: Desktop Support Specialist
Compensation: $30 – 35 /hour, depending on experience
Location: Gillette, Wyoming
Inceed has partnered with a great energy company to help find a skilled Desktop Support Specialist to join their team!
Join a dynamic environment where you will administer Windows systems, including desktops, laptops, tablets, and cell phones. This help desk support role involves high levels of customer interaction, making it perfect for those who thrive in a collaborative setting. You’ll be the go-to person for troubleshooting PC, network, and telecom issues, providing essential support within this location. This position offers a unique opportunity to stay ahead with the latest computing technology and contribute ideas for competitive advantage. Expect up to 10% travel, with some night and weekend work required.
Key Responsibilities & Duties:
- Administer and maintain Windows computer systems
- Troubleshoot PC, network, and telecom issues
- Provide general system support across multiple locations
- Stay updated with new computing technology
- Recommend technology advancements for competitive advantage
- Deliver high levels of customer service
- Ensure effective communication across all organizational levels
Required Qualifications & Experience:
- Minimum 1 year experience with troubleshooting Windows operating systems
- Strong interpersonal and customer service skills for corporate and non-corporate users
- Effective communication with all organizational levels
Nice to Have Skills & Experience:
- Bachelor’s degree preferred
- Experience with cell phone support
Perks & Benefits:
- 3 different medical health insurance plans, dental, and vision insurance
- Voluntary and Long-term disability insurance
- Paid time off, 401k, and holiday pay
- Weekly direct deposit or pay card deposit
If you are interested in learning more about the Desktop Support Specialist opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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