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Position: Customer Service Representative

Compensation: $17 – $18 /hour, depending on experience

Location: Oklahoma City, Oklahoma

Inceed has partnered with a great company to help find a skilled Customer Service Representative to join their team!

Join a dynamic team dedicated to providing exceptional customer service in the insurance industry. This temporary position offers the chance to make a real impact by supporting claims processing and enhancing customer satisfaction. Ideal for those looking to gain valuable experience in a supportive and flexible work environment.

Key Responsibilities & Duties:

• Handle initial notice of loss for all policies
• Set up and manage claims within the system
• Assign new claim assignments to adjusters
• Assist claimants with questions and concerns
• Comply with records management requirements
• Process approved reserve changes and checks
• Prepare and process outgoing mail packets
• Collaborate effectively with internal and external teams

Required Qualifications & Experience:

• Associate degree or equivalent experience
• Strong verbal and written communication skills
• Proficient in basic math operations
• Ability to handle multiple claims systems
• Experience in customer service or related fields

Nice to Have Skills & Experience:

• Experience in the insurance industry
• Familiarity with claims processing software
• Ability to work flexible hours

Perks & Benefits:

• 3 different medical health insurance plans, dental, and vision insurance
• Voluntary and Long-term disability insurance
• Paid time off, 401k, and holiday pay
• Weekly direct deposit or pay card deposit

If you are interested in learning more about the Customer Service Representative opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.

We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them.

Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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