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Position: Technical Systems Analyst – Payments
Compensation: $45 – 52/hour, depending on experience
Location: ONSITE – Canton, Massachusetts
Inceed has partnered with a great company to help find a skilled Technical Systems Analyst to join their team!
This role is a great fit for someone with strong payment systems experience who enjoys troubleshooting, analyzing technical issues, and working across business and technical teams.
Key Responsibilities & Duties:
- Support and troubleshoot payment hardware and software
- Review logs and data to identify root causes and trends
- Partner with vendors and internal teams to resolve issues
- Assist with payment solution configuration, deployment, and support
- Maintain technical documentation and knowledge base materials
- Support testing, integrations, escalations, and system improvements
- Communicate technical issues and updates to both technical and non-technical teams
Required Qualifications & Experience:
- 3+ years supporting payment hardware and/or software
- Experience with Verifone terminals and VHQ
- Background in hospitality, restaurant, retail, or similar payment environments
- Strong troubleshooting, analytical, and root cause analysis skills
- Understanding of credit/debit card processing and tokenization
- Experience working with cross-functional teams and external vendors
- Strong communication skills and ability to manage multiple priorities
Nice to Have Skills & Experience:
- Experience with Fiserv or other payment processors
- Knowledge of POS, web, and mobile payment integrations
- Familiarity with Azure or other cloud technologies
- Experience with AI tools such as Microsoft Copilot
- Background in application or integration testing
Perks & Benefits:
- 3 different medical health insurance plans, dental, and vision insurance
- Voluntary, Short-term and Long-term disability insurance
- Paid time off, 401k, and holiday pay
- Weekly direct deposit or pay card deposit
Other Information:
- Hybrid schedule: Monday through Thursday onsite, Friday work from home
- Work closely with internal teams and external vendors
If you are interested in learning more about the Technical Systems Analyst opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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