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Position: Outbound Call Coordinator
Compensation: $ 20 – 25 /hour, depending on experience
Location: Houston, Texas
Inceed has partnered with a great company to help find a skilled Outbound Call Coordinator to join their team!
This is a great opportunity for someone who thrives in a fast-paced, metrics-driven environment and enjoys staying organized while keeping communication flowing. In this role, you’ll support outbound outreach efforts, track activity in spreadsheets and systems, and help keep operations running smoothly from day to day.
Key Responsibilities & Duties:
- Make high-volume outbound calls from assigned call lists
- Schedule appointments and follow up on inquiries
- Record call outcomes and update customer details
- Maintain accurate data in internal systems
- Track call metrics and organize reports in Excel
- Collaborate with team members to meet call goals
- Identify trends and share insights with leadership
- Support general administrative tasks as needed
Required Qualifications & Experience:
- Experience in outbound calling, call center, or customer service
- Strong Microsoft Excel skills, including sorting and filtering
- Excellent verbal communication and active listening skills
- High attention to detail in data entry and documentation
- Ability to multitask and manage time effectively
- Comfort using CRM systems or call-tracking tools
- Self-motivated and able to work independently
Nice to Have Skills & Experience:
- Experience with appointment setting or lead generation
- Intermediate Excel skills, including pivot tables
- Familiarity with VLOOKUP and data validation
- Exposure to workflow or call automation tools
- Administrative support experience
Perks & Benefits:
- 3 different medical health insurance plans, dental, and vision insurance
- Voluntary, Short-term and Long-term disability insurance
- Weekly direct deposit or pay card deposit
Other Information:
- Onsite schedule, Monday through Friday
- Fast-paced, metrics-driven work environment
- Consistent phone use and computer-based work
If you are interested in learning more about the Outbound Call Coordinator opportunity, please submit your resume for consideration. Our client unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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