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Position: IT Support Specialist
Compensation: $20 – 23 /hour, depending on experience
Location: Oklahoma City, OK
Inceed has partnered with a great company to help find a skilled IT Support Specialist to join their team!
This opportunity is ideal for an IT support professional who enjoys solving technical issues in a fast-paced, detail-driven environment. In this role, you will support camera and DVR systems, troubleshoot network and Windows-related issues, and provide responsive assistance to store teams.
Key Responsibilities & Duties:
- Provide technical support for IP camera and DVR systems
- Troubleshoot network connections, switches, and cabling issues
- Resolve Windows and desktop support issues remotely
- Communicate with store teams through email and phone
- Document issues and follow up with clear, timely updates
- Work efficiently in a high-volume support environment
- Use urgency and attention to detail to resolve issues quickly
Required Qualifications & Experience:
- Experience supporting Windows-based systems
- Background in call center or technical support environments
- Knowledge of IP camera and DVR troubleshooting
- Understanding of network runs, switches, and connectivity
- Ability to troubleshoot issues fully remotely
- Strong written and verbal communication skills
- Ability to work in a fast-paced environment
- High attention to detail
Nice to Have Skills & Experience:
- Experience supporting retail or store locations
- Familiarity with camera-focused support environments
- Ability to learn systems quickly
- Previous exposure to urgent ticket handling
Perks & Benefits:
- 3 different medical health insurance plans, dental, and vision insurance
- Voluntary, Short-term and Long-term disability insurance
- Paid time off, 401k, and holiday pay
- Weekly direct deposit or pay card deposit
If you are interested in learning more about the IT Support Specialist opportunity, please submit your resume for consideration. Our client unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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