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Position: Senior Computer Support Specialist

Compensation: $27 – 28.50/hour, depending on experience

Location: Boulder, Colorado

Inceed has partnered with a great company to help find a skilled Senior Computer Support Specialist to join their team!

Are you ready to elevate your career as a Senior Computer Support Specialist? Join a dynamic team where you will assist end-users with computer hardware and software issues, providing essential support for internal business applications. This opportunity is ideal for someone passionate about technology and eager to make a significant impact by ensuring seamless IT operations. Dive into a role that offers both challenges and growth in a supportive and innovative environment.

Key Responsibilities & Duties:

• Upgrade and repair laptop and desktop computers
• Administer MS O365 and Active Directory
• Assist with LAN/WAN applications
• Install latest MS Windows Desktop OS versions
• Set up network printers and servers
• Create and maintain installation instructions
• Support Android and IOS device upgrades
• Log tickets and answer Help Desk calls

Required Qualifications & Experience:

• High School Diploma or GED required
• 5 years’ experience in Windows server environments
• 5 years’ experience in remote customer support/helpdesk
• Current Driver’s License
• US citizenship required due to DHS clearance 
• Excellent interpersonal and communication skills
• Working knowledge of MS Windows Desktop OS
• Working knowledge of computer systems and networks
• Flexibility and adaptability to changing priorities
• Basic project management skills

Nice to Have Skills & Experience:

• Experience with Kronos and OKTA/O365
• Experience in setting up new office IT infrastructure
• Experience in TCP/IP network troubleshooting

Perks & Benefits:

• 3 different medical health insurance plans, dental, and vision insurance
• Voluntary and long-term disability insurance
• Paid time off, 401k, and holiday pay
• Weekly direct deposit or pay card deposit

Other Information:

• Flexible work environment with potential for hybrid work
• Opportunity for professional development and skill enhancement
• Engage in a collaborative and innovative team culture

If you are interested in learning more about the Senior Computer Support Specialist opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.

We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them.

Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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