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Compensation: $75,000- $85,000 
Location: Chicago, IL
Field Service Engineer

Inceed has partnered with a great company to help find a skilled Field Service Engineer to join their team!

The client is looking for several Field Service Engineers to help repair and maintain their equipment. This company provides yearly bonuses and a company cell phone. 

Responsibilities:

• Conduct preventive maintenance (PM) and basic service on our systems, ensuring adherence to rigorous protocols and verifying instrument performance to Rigaku’s standards.
• Perform on-site troubleshooting using Digital Voltmeter (DVM) and qualify instruments post-service repair by executing operational and performance protocols.
• Coordinate customer support activities including scheduling WebEx sessions, phone support, and facility inspections, while ensuring customer satisfaction and acceptance of maintenance or repairs.

Required Qualifications & Experience:

• Bachelor’s degree or equivalent experience.
• Minimum of 3 years’ experience diagnosing and repairing mechanical, electro-mechanical, and/or electronic equipment.
• Proficiency in MS Office, basic network interfacing, and possession of a valid Driver’s license.

Nice to Have Skills & Experience:

• Familiarity with analog electronics, high voltage circuitry, laser technology, and high vacuum systems.
• Excellent communication skills to convey complex technical issues effectively, especially with scientists holding advanced degrees.
• Strong organizational skills, ability to work independently with a team focus, and willingness to travel domestically and internationally as needed.

Perks & Benefits:

• Company cell phone
• Company credit card for travel expenses
• mileage reimburcement
• 85% travel

Other Information:

• 2 weeks training at Houston office 
• 4-8 months on the job training

If you are interested in learning more about the Field Service Engineer opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.

We are Inceed, a staffing and direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them.

Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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