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Position: IT Support

Compensation: $18 – $19/hour, depending on experience

Location: Denver, Colorado

Inceed has partnered with a great company to help find a skilled IT Support to join their team!

Are you ready to dive into the world of IT support with a dynamic team? We’re looking for two contractors to join our client’s team for a 3-month assignment. This opportunity allows you to work in a fast-paced environment, handling calls, creating tickets, and performing password resets. If you’re eager to gain experience and grow within the IT department, this is your chance!

Key Responsibilities & Duties:

• Handle incoming calls and inquiries professionally
• Create and manage tickets in the ticketing system
• Perform password resets efficiently
• Triage and prioritize support issues
• Collaborate with team members for troubleshooting
• Provide exceptional customer service
• Follow company protocols and procedures
• Assist with basic IT troubleshooting

Required Qualifications & Experience:

• Basic IT aptitude and understanding
• Strong communication skills
• Ability to work onsite
• High school diploma or equivalent
• Proficiency in using computer systems

Nice to Have Skills & Experience:

• Previous experience in IT support or helpdesk
• Familiarity with ticketing systems
• Experience with troubleshooting IT issues
• Knowledge of password management tools

Perks & Benefits:

• 3 different medical health insurance plans, dental, and vision insurance
• Voluntary and Long-term disability insurance
• Paid time off, 401k, and holiday pay
• Weekly direct deposit or pay card deposit

If you are interested in learning more about the IT Support opportunity, please submit your resume for consideration. Our client unable to provide sponsorship at this time.

We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them.

Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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