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Position: Service Desk Technician II

Compensation: $24 – $29/hr, depending on experience

Location: Denver, Colorado

Inceed has partnered with a great company to help find a skilled Service Desk Technician II to join their team!

Join a dynamic team where you’ll support over 500 active users, ensuring smooth operations across hardware, software, and network systems. This role offers an exciting growth opportunity within a rapidly expanding company that values work-life balance. 

Key Responsibilities & Duties:

• Provide full life-cycle technical assistance for computer systems
• Handle escalated support tickets from Technician I
• Perform remote troubleshooting and technical assistance
• Manage IT inventory and assist with procurement
• Execute onboarding and offboarding processes for users
• Maintain computer images and deploy new computers
• Support A/V systems in conference rooms
• Maintain Active Directory user objects

Required Qualifications & Experience:

• 1-3 years of experience in IT support roles
• Strong customer service and communication skills
• Experience with hardware, software, and network systems
• Ability to troubleshoot and resolve technical issues

Perks & Benefits:

• 3 different medical health insurance plans, dental, and vision insurance
• Voluntary and Long-term disability insurance
• Paid time off, 401k, and holiday pay
• Weekly direct deposit or pay card deposit

Other Information:

• This position requires a drug test and background check
• This position is onsite

If you are interested in learning more about the Service Desk Technician II opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.

We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them.

Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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