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Position: Support Analyst

Compensation: $25 – $30 /hour, depending on experience

Location: Houston, Texas

Inceed has partnered with a great company to help find a skilled Support Analyst to join their team!

Join a dynamic environment where you'll oversee escalations from the help desk, acting as a pivotal infrastructure support expert. This opportunity arises as the company seeks to backfill a crucial role, ensuring seamless support for their technical operations. Dive into a role that offers growth and a chance to make a significant impact.

Key Responsibilities & Duties:

• Manage escalations from the help desk efficiently
• Provide support for VM and physical machines
• Handle DNS entries and Active Directory tasks
• Set up and configure Fortinet systems
• Conduct Level 1 networking tasks
• Troubleshoot and maintain Kubernetes deployments
• Ensure smooth operation of V Center
• Collaborate with team members for problem-solving

Required Qualifications & Experience:

• Minimum 1-year experience with V Center
• Proficient in storage solutions: Pure, Vast, or Net App
• Basic knowledge of Kubernetes troubleshooting
• Fundamental understanding of Linux systems

Nice to Have Skills & Experience:

• Experience with advanced networking solutions
• Familiarity with DevOps practices
• Exposure to advanced Linux configurations

Perks & Benefits:

• 3 different medical health insurance plans, dental, and vision insurance
• Voluntary and Long-term disability insurance
• Paid time off, 401k, and holiday pay
• Weekly direct deposit or pay card deposit

Other Information:

• 100% onsite position with a focus on team collaboration
• Two-round interview process for a swift hiring decision
• Immediate start date for the right candidate

If you are interested in learning more about the Support Analyst opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.

We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them.

Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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