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Position: Technical Support Specialist

Compensation: $ 60,000 – 90,000 annually, depending on experience

Location: Tulsa, Oklahoma

Inceed has partnered with a great company to help find a skilled Technical Support Specialist to join their team!

Are you ready to take your IT support skills to the next level? Join a thriving organization that is expanding rapidly and be part of a dynamic IT team. This role offers the chance to work in a fast-paced environment, supporting a wide range of technologies and systems. With the company experiencing significant growth, this is an exciting time to join and make a real impact.

Key Responsibilities & Duties:

• Configure and maintain PCs, laptops, and mobile devices.
• Install and support desktop hardware and software.
• Provide technical support via phone, email, and in-person.
• Set up user accounts and manage shared drives.
• Perform onsite maintenance and upgrades.
• Maintain accurate inventory records.
• Document technical issues and resolutions.
• Collaborate on system improvements and projects.

Required Qualifications & Experience:

• 2+ years of IT support experience in a Windows environment.
• Strong troubleshooting and problem-solving skills.
• Excellent customer service and communication skills.
• Ability to work independently and manage multiple priorities.

Nice to Have Skills & Experience:

• Experience with Apple/macOS environments.
• CompTIA A+ certification or similar.
• Manufacturing or industrial environment experience.
• Basic scripting or automation experience.
• Experience with Microsoft 365 and Active Directory.

Perks & Benefits:

• This opportunity includes a comprehensive and competitive benefits package—details will be shared during later stages of the hiring process.

Other Information:

• Interview Process: Initial Zoom interview, followed by in-person meetings.
• Team-oriented environment with opportunities for professional growth.

If you are interested in learning more about the Technical Support Specialist opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.

We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them.

Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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