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Position: Customer Quality Management Engineer

Compensation: $100000 – $125000 annually, depending on experience

Location: Oklahoma City, Oklahoma

Inceed has partnered with a great company to help find a skilled Customer Quality Management Engineer to join their team!

This is a strong opportunity for a technically minded quality professional who enjoys owning customer-facing issue resolution from start to finish. You’ll play a key role in supporting North American customers, leading root cause analysis, and helping drive long-term quality improvements across electronic products and global teams.

Key Responsibilities & Duties:

• Serve as the main contact for customer quality concerns
• Lead complaint handling and issue resolution efforts
• Coordinate root cause analysis and corrective actions
• Support customer quality reviews and progress updates
• Assist with quality planning for new product introductions
• Partner with global teams to align quality standards
• Track quality metrics and drive closure on open issues

Required Qualifications & Experience:

• Bachelor’s degree or higher required
• Degree in Electrical Engineering preferred
• 5+ years of customer quality experience
• Experience supporting electronic products
• Background with North American customer quality requirements
• Hands-on experience with complaint handling and 8D reporting
• Experience supporting audits and quality issue resolution

Nice to Have Skills & Experience:

• Experience in supplier quality management
• Manufacturing quality control background
• Exposure to EMS or ODM partners
• Knowledge of 8D, FMEA, and SPC
• Power supply or electronics manufacturing experience
• Global team collaboration experience
• Strong customer communication and problem-solving skills

Perks & Benefits:

• This opportunity includes a comprehensive and competitive benefits package—details will be shared during later stages of the hiring process.

Other Information:

• Direct hire opportunity
• Onsite position in Oklahoma City
• Travel required: 3 to 4 trips per quarter
• Interview process includes approximately 2 to 4 rounds
• Ideal for someone who thrives in a technical, fast-paced environment

If you are interested in learning more about the Customer Quality Management Engineer opportunity, please submit your resume for consideration. Our client unable to provide sponsorship at this time.

We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them.

Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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