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Position: IT Support Specialist

Compensation: $28 – $35 /hour, depending on experience

Location: Oklahoma City, Oklahoma

Inceed has partnered with a great company to help find a skilled IT Support Specialist to join their team!

This is a great opportunity for a hands-on support professional who enjoys solving problems, supporting end users, and keeping technology running smoothly. This role offers a mix of help desk and desktop support in a highly professional environment where strong communication and customer service truly matter. If you thrive in a collaborative setting and like being the go-to person for IT needs, this could be a strong fit.

Key Responsibilities & Duties:

• Provide responsive help desk and desktop support.
• Assist with password resets and account access issues.
• Set up new hires and complete user onboarding tasks.
• Support terminations and system offboarding processes.
• Image and deploy PCs and laptops.
• Troubleshoot hardware, software, and connectivity issues.
• Support non-technical users with patience and professionalism.
• Handle a variety of IT tasks without a tiered structure.
• Travel occasionally to field offices as needed.

Required Qualifications & Experience:

• 2.5+ years of IT support experience.
• Strong background in Windows desktop and laptop environments.
• Excellent verbal and written communication skills.
• Professional customer service and soft skills.
• Ability to work onsite full time.
• Experience supporting end users in a business environment.
• Comfort handling varied support tasks independently.
• Strong attention to detail and work ethic.

Nice to Have Skills & Experience:

• Oil and gas industry experience.
• Experience in a fast-paced, non-tiered support environment.
• Background outside of traditional call center support.
• Experience with imaging and device deployment.
• Familiarity with field office support.

Perks & Benefits:

• 3 different medical health insurance plans, dental, and vision insurance
• Voluntary, Short-term and Long-term disability insurance
• Paid time off, 401k, and holiday pay
• Weekly direct deposit or pay card deposit

Other Information:

• 100% onsite schedule with traditional working hours.
• Light travel may be required to field offices.
• Interview process includes virtual and onsite interviews.
• Professional dress and strong client-facing presence are expected.

If you are interested in learning more about the IT Support Specialist opportunity, please submit your resume for consideration. Our client unable to provide sponsorship at this time.

We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them.

Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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