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Position: OT Field Specialist

Compensation: $45 – $65 /hour, depending on experience

Location: Carthage, Texas

Inceed has partnered with a great company to help find a skilled OT Field Support Specialist to join their team!

Key Responsibilities & Duties:

• Monitor OT infrastructure, systems, and networks for performance issues
• Provide hands-on technical support across field sites
• Troubleshoot hardware, software, and infrastructure issues
• Support OT systems, network topology, and infrastructure
• Assist with hardware/software configuration, installation, and deployment
• Partner with senior engineers on system performance and optimization
• Support system testing, disaster recovery, and recovery exercises
• Work with Operations, OT NOC, Project Managers, and Corporate IT
• Document issues, resolutions, and troubleshooting steps
• Escalate complex issues to senior engineers or vendors
• Identify process improvement and automation opportunities
• Participate in knowledge sharing and technical training

Required Qualifications & Experience:

• 2+ years of relevant IT infrastructure, systems, network, or technical support experience
• Bachelor’s degree in IT, related field, or equivalent experience
• Experience troubleshooting hardware, software, and infrastructure
• Working knowledge of network administration and installations
• Understanding of system administration, monitoring, and configuration
• Knowledge of IT security fundamentals
• Strong troubleshooting and problem-solving skills
• Comfortable working independently in a field environment
• Ability to travel regularly between sites

Nice to Have Skills & Experience:

• OT or industrial environment experience
• Oil & gas, midstream, manufacturing, or utilities experience
• Experience supporting gas plants or compressor stations
• LAN/WAN and network infrastructure knowledge
• System monitoring or performance management experience
• Disaster recovery/system recovery experience
• Automation or process improvement experience
• Vendor and third-party support experience
• Systems integration experience

Perks & Benefits:

• 3 different medical health insurance plans, dental, and vision insurance
• Voluntary, Short-term and Long-term disability insurance
• Paid time off, 401k, and holiday pay

If you are interested in learning more about the OT Field Support Specialist opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.

We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them.

Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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