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Compensation: $22-27/hr

Location: Houston, TX

Position: Desktop Support

Inceed has partnered with a great company to help find a skilled Desktop Support to join their team!

Inceed has partnered with a great company to help find a skilled Desktop Support to join their team!
This opportunity is perfect for someone who enjoys providing hands-on, deskside support in a corporate environment. The team is looking for a reliable, customer-focused technician to step in and support end users with hardware and software needs. This contract role is set to begin in early June and run through December. You’ll be joining a small, collaborative IT group, supporting a professional and dynamic office where a high level of service and communication is valued.

Responsibilities:

• Provide onsite support for end users, handling hardware and software issues that cannot be resolved remotely
• Set up and configure new hardware for incoming employees, tailored to specific job needs
• Troubleshoot, image, and manage Dell hardware, ensuring necessary software is installed
• Respond to user questions regarding system operations and resolve technical problems efficiently
• Maintain documentation of support issues and actions taken
• Partner with vendors to resolve technical and logistical issues in-person or virtually
• Provide basic support for A/V systems, including Logitech Tap devices

Required Qualifications & Experience:

• Associate’s degree in a computer-related field or equivalent technical training
• 5+ years of experience in desktop support or similar IT role
• Strong communication skills and a customer-first mindset

Nice to Have Skills & Experience:

• Familiarity with Active Directory, SCCM, ServiceNow, AppV, Citrix, PowerShell, and BitLocker
• Understanding of desktop configuration management and internet directory services
• Basic knowledge of computer hardware, circuit boards, and processors

Perks & Benefits:

• 3 different medical health insurance plans, dental, and vision insurance
• Voluntary and Long-term disability insurance
• Paid time off, 401k, and holiday pay
• Weekly direct deposit or pay card deposit

Other Information:

• Must be onsite daily – no remote work available

If you are interested in learning more about the Desktop Support opportunity, please submit your resume for consideration. We are unable to provide sponsorship at this time.

We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple” We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them.

Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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