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Position: Service Desk Technician

Compensation: $30 – $35 /hour, depending on experience

Location: Midland, Texas

Inceed has partnered with a great company to help find a skilled Service Desk Technician to join their team!

Step into a dynamic environment where your expertise will drive IT support excellence. This is a chance to be at the forefront of technology and innovation, ensuring seamless operations and enhancing user experiences. Join a team committed to growth and excellence, where your contributions will be valued and pivotal.

Key Responsibilities & Duties:

• Provide remote and onsite IT support
• Receive tickets via email and resolve IT issues
• Troubleshoot Windows, Office 365, Active Directory
• Configure hardware for onboarding processes
• Support audio and video equipment in conference rooms
• Log and track requests in the ticketing system
• Partner with technology professionals and business personnel
• Manage and monitor internal assets for inventory accuracy

Required Qualifications & Experience:

• Some college work towards BS in Computer Science, Engineering, MIS
• 5+ years in a professional IT environment
• Proficiency with business systems, operating systems, servers
• Knowledge of networking concepts, systems, protocols
• Skilled in light programming, scripting, project management

Nice to Have Skills & Experience:

• Prior experience in Oil & Gas industry
• Knowledgeable about telecom systems, audio/video systems
• Strong logical and analytical thinking skills

Perks & Benefits:

• 3 different medical health insurance plans, dental, and vision insurance
• Voluntary and Long-term disability insurance
• Paid time off, 401k, and holiday pay
• Weekly direct deposit or pay card deposit

If you are interested in learning more about the Service Desk Technician opportunity, please submit your resume for consideration. Our client unable to provide sponsorship at this time.

We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them.

Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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