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Position: Support Technician

Compensation: $26 – $30/hour, depending on experience

Location: Lenexa, Kansas

Inceed has partnered with a great company to help find a skilled Support Technician to join their team!

Join a dynamic team where you’ll handle day-to-day support needs and maintain core systems. This role is perfect for someone who thrives on driving improvements and ensuring users can work seamlessly. Dive into a hands-on position that offers the chance to troubleshoot, resolve, and enhance user experiences.

Key Responsibilities & Duties:

• Provide Tier 1–2 support for desktops and laptops
• Troubleshoot Microsoft Windows, Microsoft 365, and Teams issues
• Manage user accounts and group policies in Azure AD
• Support software deployments and updates
• Monitor system performance and escalate problems
• Assist with network connectivity and printer issues
• Document processes and resolutions
• Contribute to support workflow improvements

Required Qualifications & Experience:

• 4–6 years of IT support experience
• Proficiency with Microsoft products
• Understanding of networking and infrastructure basics
• Experience with ticketing systems and IT workflows
• Strong communication skills

Nice to Have Skills & Experience:

• Exposure to architecture or engineering software
• Experience supporting CAD workstations

Perks & Benefits:

• 3 different medical health insurance plans, dental, and vision insurance
• Voluntary and Long-term disability insurance
• Paid time off, 401k, and holiday pay
• Weekly direct deposit or pay card deposit

If you are interested in learning more about the Support Technician opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.

We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them.

Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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