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Position: Desktop Support Technician

Compensation: $ 25 – 27 /hour, depending on experience

Location: Columbus, Ohio

Inceed has partnered with a great company to help find a skilled Desktop Support Technician to join their team!

This is a great opportunity to support a growing team in a fast-moving environment. You’ll work onsite, helping keep users productive with hands-on technical support, troubleshooting, and strong customer service. If you enjoy solving problems, working directly with people, and being part of a team with real momentum, this role could be a strong fit.

Key Responsibilities & Duties:

• Provide onsite desktop and floor support for end users
• Troubleshoot hardware and software issues
• Assist with Windows imaging and Active Directory tasks
• Deliver professional, customer-focused technical support
• Support managers and staff with clear communication
• Handle workstation setup and issue resolution
• Move between desks and support areas as needed

Required Qualifications & Experience:

• At least 1 year of Windows support experience
• Experience with desktop or floor support
• Strong customer service and communication skills
• Experience supporting Microsoft products
• Experience with Active Directory
• Experience with Windows imaging
• Ability to troubleshoot hardware and software issues
• Comfortable with a hands-on, mobile support role

Nice to Have Skills & Experience:

• Technical degree or related education
• Experience working in a fast-paced support environment
• Prior exposure to onsite office support
• Familiarity with end-user support best practices

Perks & Benefits:

• 3 different medical health insurance plans, dental, and vision insurance
• Voluntary, Short-term and Long-term disability insurance
• Paid time off, 401k, and holiday pay
• Weekly direct deposit or pay card deposit

Other Information:

• Open-ended contract opportunity
• Onsite schedule: Monday through Thursday, 7:00 AM to 4:30 PM
• Friday schedule: 7:00 AM to 1:00 PM
• Role is based in Columbus, Ohio
• Ideal for someone who is confident, responsive, and team-oriented

If you are interested in learning more about the Desktop Support Technician opportunity, please submit your resume for consideration. Our client unable to provide sponsorship at this time.

We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them.

Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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